Cookie policy

Last updated: 29 March 2023

We may use cookies on our website from time to time. Cookies are text files placed in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information. However, they do you when you return to our online website and allow third parties, such as Google and Facebook, to cause our advertisements to appear on your social media and online media feeds as part of our retargeting campaigns. If and when you choose to provide our online website with personal information, this information may be linked to the data stored in the cookie.

We use the following cookies:

• Strictly necessary cookies. These are cookies that are required for the operation of our online Services. They include, for example, cookies that enable you to log into secure areas of our online Services, use a shopping cart or make use of online payment services.
• Analytical/performance cookies. These are cookies that allow us to recognise and count the number of visitors to our online Services and to see how visitors move around our online Services when they are using them. This helps us to improve the way our online Services work, for example, by ensuring that users find what they are looking for easily.
• Functionality cookies. These are used to recognise you when you return to our online Services. These cookies enable us to personalise our content for you and remember your preferences (for example, your choice of language or region).
• Targeting and advertising cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.
• Social media cookies. These cookies are used when you share information using a social media sharing button or “like” button on our websites or you link your account or engage with our content on or through a social media site. The social network will record that you have done this. This information may be linked to targeting/advertising activities.

Below is a list of cookies that we use on our websites and services, their category, and the purpose for which we use them. The types of cookies we use are always changing. Check back regularly to make sure you stay up to date. If you think we’ve missed a cookie, please let us know.

CarbonClick cookies

Our team is currently working on a list of our own cookies which we will add here. In addition to our own cookies, we use third party cookies are per the list below.

Third-party cookies

Google Analytics (Analytics)
Google Analytics uses cookies to help us analyse how our users use our websites and services. Find out more about Google Analytics and how Google uses your data.

Stripe (Functionality)
We use stripe to enable subscription management and online payments in our platform.

Hubspot (Analytics, Functionality)
We use Hubspot as a marketing automation platform so we can personalise your experience with us.

Ortto (Analytics, Functionality)
We use Ortto as email automation platform so we can personalise your experience with us.

Facebook (Analytics)
We use Facebook as a medium to talk to customers and to measure the effectiveness of campaigns.

LinkedIn (Analytics)
We use LinkedIn as a medium to talk to customers and to measure the effectiveness of campaigns.

Hotjar (Analytics)
We use hotjar to measure and understand the user experience.

MixPanel (Analytics)
We use MixPanel to measure and understand the user experience.

Osano (Functionality)
We use Osano as consent management platform so our users can manage and opt out of optional cookies.

How can you control cookies?

You can accept or reject cookies by amending your web browser controls. Because they’re important, our websites and services might not work like they’re supposed to, and in some cases, might not work at all, if you decide to reject our cookies.

Most advertising networks also offer you the option to opt out of targeted advertising. For more info, visit www.aboutads.info/choices/ or www.youronlinechoices.com.

You can manage your cookie settings by following your browser’s instructions.

Here are some links that might be of assistance:

• Google Chrome https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en
• Microsoft Internet Explorer https://support.microsoft.com/en-nz/help/17442/windows-internet-explorer-delete-manage-cookies
• Mozilla Firefox https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
• Safari https://support.apple.com/en-nz/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Amendments

We may, at any time and at our discretion, vary this Cookie Policy by publishing the amended Cookie Policy on our website. We recommend you check our website regularly to ensure you are aware of our current Cookie Policy.

For any questions or notices, please contact our Privacy Officer at:

CarbonClick Limited (NZBN 9429047450356)

Email: [email protected]